Bindo POS Review 2019: Features, Cost, Alternatives

Caroline Goldstein

Contributing Writer at Fundera
Caroline is a former Fundera staff writer and current freelance writer, specializing in small business and finance. She has an MFA in fiction from New York University. She loves finding creative ways to help entrepreneurs grow.
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At a bare minimum, retailers and restaurant owners need a POS system that’ll enable them to quickly process payments at the register. But with so many feature-rich, tech-forward POS systems available today, there’s no need to settle for the bare minimum—and Bindo POS is just one of your options.

Bindo is an iPad-based POS software that’s designed especially for retailers and restaurant owners. With this POS system and its compatible card-reading hardware, you can accept payments from your iPad at brick-and-mortar locations; and with Bindo Storefront, digital retailers can integrate their existing ecommerce websites with the Bindo POS system, too. On top of payment processing, Bindo’s software is equipped to automatically track inventory, manage staff, keep track of customer information, and generate sales reports, among other capabilities.

Let’s take a closer look at Bindo’s major features, how it’s priced, and see how it stacks up against other sophisticated POS systems available to small business owners.

Bindo Features

Bindo provides tailored iPad/iPhone-based POS systems for several types of retail and restaurant businesses, whether they’re managing a single or multiple locations. Bindo POS is compatible with in-store, online, or mobile payment processing, too.

Bindo’s cloud-based POS systems are loaded with 300+ features, but we’ll highlight the major features that both Bindo’s retail and restaurant POS systems share. Keep in mind that you can manage all of these features on your Bindo Dashboard, which is optimized for your computer, tablet, and phone; and if you have a developer on your team, you can request access to Bindo API so you can further customize your POS system.   

POS Hardware

As a retail- and restaurant-focused POS system, Bindo carries a range of hardware that can turn your iPad into a full-service, countertop register, including receipt and label printers, cash drawers, barcode scanners, scales, and iPad stands.

Bindo offers two PCI-compliant credit card readers: a mobile card reader that plugs into your iPhone or iPad’s headphone jack; and the Ingencio iPP350, a plug-and-play terminal that accepts EMV, magstripe, and contactless credit card payments at the register (Bindo’s software is equipped to support both chip cards and EMV cards).   

Payment Processing

Bindo itself is not a payment processor, but their software is compatible with several major credit card processors, including TSYS, First Data, WorldPay, Chase Merchant Services, and Bank of America Merchant Services.

It’s up to you to choose which merchant services provider you’d like to work with, and once you make your choice, Bindo guarantees integration with their credit card readers in 24 hours.

If you’re currently working with a payment processor and looking to switch to Bindo POS, you can also reach out to Bindo’s customer support to find out whether your processor is compatible with their software.

Online Store

If you have an existing ecommerce store, you can easily integrate your Bindo POS system with your website by adding a single line of HTML code, which you or your developer can do in a matter of minutes. With Bindo Storefront as your payment gateway, Bindo will take care of all the back-end tasks involved in online credit card processing, and you can customize its layout to suit your brand’s online aesthetic.    

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Inventory Management

One of Bindo’s major offerings is their robust inventory management capabilities—rightfully so, as this is crucial for retailers and restaurant owners who need to take careful stock of their goods.

When you scan an item, Bindo will fetch the item’s information from their database of over 10 million products and automatically update your POS system accordingly, so you never need to manually input inventory data. You can also track your stock and sales with detailed, real-time updates and create custom reports. Bindo also features a product matrix that allows you to easily search your inventory.   

If you work with suppliers, Bindo POS is equipped with purchase order management capabilities, in which you can safely store your invoices and receipts and check on your order statuses. Your Bindo POS will also automatically suggest reorders on stock that’s running low.  

Reports and Analytics

Bindo can provide detailed analytics and data insights about your sales even beyond their inventory reports, including income statement analyses, comparisons of your best- and worst-selling products, sales reports over time, and detailed breakdowns of every transaction. Also, Bindo integrates with QuickBooks so you can easily transmit reports to and from your accounting software.

Staff Management

Bindo comes pre-loaded with a PIN-based time clock so your employees can clock in and out digitally, and you can then view real-time reports about your staff’s weekly and monthly shifts. During their shifts, employees can use Bindo’s cash management tool to track all transactions, and then automatically calculate the expected cash in the drawer when they clock out.  

Customer Relationship Management

With Bindo’s CRM summaries, you can track your customers’ buying history and see exactly how much they’ve spent this month, this year, and since the beginning of their patronage. You can also create customer profiles to capture their personal information and order history. Through Bindo, you can also create customized, branded gift cards, and you can offer your customers a loyalty program.   

Bindo Pricing

Bindo doesn’t provide pricing information on their website, but you can request a quote by filling out some basic business information online, or you can call them for more information. Also note that Bindo offers a 14-day free trial period for their services.

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Bindo POS Alternatives

Although Bindo POS has online selling and limited mobile capabilities, at its heart this POS system is designed for brick-and-mortar retail businesses—don’t forget, too, that you need an iPad if you want to use Bindo as your point of sale system.

So if you want a POS system with more flexibility in where and how you accept payments, or if you simply want to explore other trusted POS systems, consider one of the following alternatives:

Square

So many small business owners turn to Square as their POS system of choice, especially because this product was designed for small business owners to be able to accept payments and manage their businesses digitally (it was also one of the first cloud-based, all-in-one POS systems on the market).

This tech-focused POS system is comprised of free software that allows you to accept payments and automate other aspects of your business from a centralized dashboard, like inventory tracking, reporting, and CRM tools. You can also integrate other aspects of Square’s myriad services, like Square Appointments, their appointment scheduling software, and Square Payroll.

Alternatively, for $60 a month you can purchase Square for Retail, which comes with more robust inventory tracking capabilities, purchase order management, and other features that retailers need to streamline their processes.

Square offers a full range of physical hardware, including a full-service countertop register and a smaller countertop register. They also offer mobile readers that you can plug into your phone or tablet so you can accept chip, contactless, and swipe cards on the go. And if you’d like to sell your goods online, you can build your store directly through Square Online Store and take advantage of Square’s dedicated ecommerce solutions.

Square is equipped to process payments itself, so you won’t need to sign up for a third-party payment processor. They charge payment processing fees on a per-transaction basis, which start at 2.75% per swipe. You can take a look at all of Square’s fees on their website.       

Clover

Clover is yet another highly customizable, all-in-one POS system that allows small business owners to accept payments at their point of sale while also managing other crucial aspects of their business, like inventory, customer relationships, and staff.

Clover offers three service plans. Each plan increases in capabilities and pricing, and the plan you choose will depend on how many credit card transaction you process per year. On top of your choice in hardware, you can also choose among Clover’s full range of physical POS hardware:

  • Clover Go: A mobile POS reader that connects to your phone or tablet, and can accept swipe, chip, and contactless payments.
  • Clover Flex: A handheld, Wifi-connected POS terminal that can accept all types of credit card payments, capture signatures, scan barcodes, and print receipts.
  • Clover Mini: A small countertop register that has similar capabilities to Clover Flex.
  • Clover Station: A full-service countertop register with a card reader and cash drawer.  

On top of their physical POS terminals, Clover offers a virtual terminal that allows you to accept payments on your computer. Do note that Clover’s hardware is a little pricey, but you’ll be getting one of the most advanced cloud-based POS systems available. Clover also offers POS systems designed especially for retail and restaurant businesses.

In addition to Clover’s robust built-in business management features, you can also access the Clover App Market where you can search and download tons of compatible apps for even greater customization. You can also integrate your Clover POS system with other software you’re using to run your business, like QuickBooks, MailChimp, and Shopify.

Shopify

If you plan on selling your products online through a dedicated online store, consider Shopify, which is arguably the most powerful ecommerce platform available. Through Shopify, you can build your ecommerce store from the ground up, and then leverage the platform’s robust, cloud-based tools to help you manage and market your store and your customers. And if you can’t find the tool you need within Shopify itself, you can probably find what you’re looking for in the Shopify App Store, on which you can search for hundreds of apps you can integrate into your Shopify POS system.

Once you’ve set up and customized your store however you see fit, you can accept your customers’ payments through Shopify Payments, the platform’s native payment processing system that’s powered by Stripe. And if you’re still selling items in your physical location, you can use Shopify POS, their range of physical POS hardware that syncs with your digital store.  

Is Bindo the Right POS System for Your Business?

Bindo can be a great starter POS system for smaller brick-and-mortar businesses, especially for their robust inventory tracking capabilities and their user-friending interface. But as their hardware options are limited—and you need an iPad to use this system—Bindo POS may not be the ideal choice for every small business owner, especially those who want greater flexibility in where and how they sell their goods. It’s also not the best option for service-based businesses.

Consider signing up for a free trial with Bindo to test out their services before making a commitment. Or at the very least, request a free quote to understand exactly how much this service would cost you. And in the meantime, take a look at other flexible, scalable POS systems, like Square, Clover, or Shopify for ecommerce business owners before settling on Bindo as your POS system.

Editorial Note: Fundera exists to help you make better business decisions. That’s why we make sure our editorial integrity isn’t influenced by our own business. The opinions, analyses, reviews, or recommendations in this article are those of our editorial team alone. They haven’t been reviewed, approved, or otherwise endorsed by any of the companies mentioned above. Learn more about our editorial process and how we make money here.

Caroline Goldstein

Contributing Writer at Fundera
Caroline is a former Fundera staff writer and current freelance writer, specializing in small business and finance. She has an MFA in fiction from New York University. She loves finding creative ways to help entrepreneurs grow.

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