Imonggo Review 2019: Features, Pricing, Top Alternatives

Randa Kriss

Randa Kriss is a staff writer at Fundera, where she has written dozens of reviews on ecommerce, merchant services, payroll, and human resources solutions. She has a bachelor’s degree in English and Spanish from Iona College. Randa has written for KNF&T Staffing, PeopleKeep, Zoho, the American Kennel Club, Planted, and Serendipity magazine. Email: randa@fundera.com.
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Running a business can be expensive, especially if you’re paying a substantial monthly fee for a crucial piece of your operations, like your merchant services. Likewise, your point of sale system is a necessary but sometimes costly part of operating your business. Whether you’re just starting your business or looking for a more affordable solution, you may be wondering what options are available on the market for free POS software. 

Although not nearly as prevalent as paid software, there are, in fact, free point of sale software solutions available to business owners, one of which is Imonggo. Released in 2009, Imonggo was the first free web-based POS system for small businesses, designed to service a variety of different kinds of businesses—with a specialized focus on usability, and of course, affordability. 

However, with all of the unique POS options on the market, is the Imonggo free POS software the right solution for your business? With this Imonggo review, we’ll provide all of the information you need to answer that particular question. We’ll explore the entirety of the Imonggo POS—including features, pricing, and user reviews. We’ll also offer top alternatives so you can compare your options and decide what POS system is best for your business. 

Imonggo POS: The Basics

As we mentioned, Imonggo is a free POS software designed to accommodate small business owners. Imonggo POS is web-based, meaning you can access your account anywhere you have internet access and use your point of sale account on your computer, smartphone, or tablet. You can use Imonggo to run the whole of your business operations—including processing customer purchases, accepting payments, managing inventory, and more.

Because Imonggo is web-based and has a large focus on affordability, you can choose from a variety of compatible hardware options or use devices you already own. In addition to their signature free POS software, Imonggo also offers a paid, premium plan. 

Imonggo POS Features

With this overview in mind, let’s dive deeper into the capabilities the Imonggo free POS software has to offer. 

Imonggo System 

With the Imonggo POS system, you’ll be able to run one store with one user account. As we mentioned, you can access your Imonggo account wherever you have internet, on a variety of different devices. Imonggo also gives you the ability, however, to use their offline mode, if necessary, and sell items without an internet connection. 

Products

The Imonggo free POS software allows you to add up to 1,000 products. Imonggo gives you the ability to create products easily—adding photos, pricing, tags, types, and descriptions. Imonggo also allows you to use a CSV file to bulk upload your products. 

Additionally, you can download a product list and sync your catalog to an ecommerce site. Moreover, the Imonggo product dashboard allows you to view a product’s stock and price history, as well as label products as kits, compositions, or even inactive. 

Selling and Accepting Payments

As soon as you’ve added products to your Imonggo POS account, you can start selling and taking customer orders in your store. When you ring up a customer’s purchase, you can utilize the Imonggo advanced functions for open price, split payments, layaways, reward points, and email receipts. 

You can also designate your currency, default payment type, and create custom payment types. With the free Imonggo account, however, there is no direct credit card processing integration, so in order to accept credit card payments, you’ll have to utilize a service outside of Imonggo. 

This being said, though, Imonggo accommodates payment types such as cash, gift cards, checks, deposits, and points. In addition, Imonggo allows you to manage taxes—including inclusive or exclusive, single or multiple, and item-specific tax options. 

Furthermore, it’s important to note that the Imonggo free POS software limits you to 1,000 transaction lines per month. A transaction line, according to the Imonggo website, refers to every item on an invoice. Therefore, if you sell five different items, that accounts for five transaction lines, even though you may have sold more than one of the same item. Once you’ve reached this limit, you must wait until the next month to start selling again, or upgrade to the Imonggo premium plan.

Inventory Management

With Imonggo, you can track your product inventory, manage your suppliers, and monitor inventory orders. The Imonggo inventory dashboard (which they also call the Stockroom) allows you to filter based on inventory types—such as “out of stock,” “low inventory,” and “fast or slow moving” items. 

You also can download your inventory list, search based on product name, stock number, barcode, or description, and print individual or multiple barcodes. Moreover, if your business sells services, you can indicate items as such, so Imonggo will not track the quantity in the Stockroom. 

Imonggo POS inventory dashboardImonggo inventory dashboard. Source: Imonggo.

Customer Relationship Management

To help you manage and improve your business’s relationship with customers, Imonggo provides a variety of tools. This POS system allows you to develop promotions and offer discounts, as well as create a customer loyalty program. When customers become members of your loyalty program, you can give them instant discounts or points every time they purchase products. Additionally, from the Imonggo customer dashboard, you can record customer information, purchase history, and indicate their membership status, if they have one. 

Sales Data and Reporting

With Imonggo, you have access to all of your sales data and can view items sold, gross sales, and transactions on a daily, weekly, or monthly basis. Imonggo also allows you to view your top products in any given period, track sales by salesman, and manage inventory data. 

In addition, Imonggo POS gives you the ability to generate reports based on a wide variety of business categories, including sales, discounts, products, customers, payments, points, and taxes. 

Integration

As a free POS software, Imonggo does not offer many integration capabilities. In fact, unlike many paid POS systems that allow you to connect to third-party apps via a marketplace, Imonggo only accommodates two direct integration options—Shopify and Xero. 

Customer Support

Even with the Imonggo free POS software, you have access to a few customer support options. Imonggo offers tutorials and informational blog posts on their website, as well as a knowledge base with frequently asked questions and answers from the Imonggo team. Additionally, you can use Imonggo’s 24/7 live chat feature to ask questions directly to customer support staff. 

Imonggo Premium Plan

Thus far, the features we’ve discussed apply specifically to the Imonggo free POS software. However, if you opt for the Imonggo premium plan, you’ll receive a few notable differences in functionality. 

First, the Imonggo premium plan has no limits for products or transaction lines. Additionally, the premium plan allows you to create multiple users and multiple “branches,” or stores. Perhaps most importantly, however, the premium plan gives you the ability to accept credit cards using direct payment gateway integration with either Worldpay or Authorize.Net. 

Moreover, the Imonggo website states that you also have access to advanced features in terms of customer loyalty, invoice downloading, access to mobile apps, etc.—but doesn’t clarify exactly what this entails. If you’re interested in the premium plan, we’d recommend creating a free account, testing your capabilities, and then reach out directly to Imonggo for more information regarding the premium option. 

Imonggo POS Hardware

As we mentioned earlier, one of the significant features of Imonggo POS is that you have a wide range of hardware options. In fact, as a web-based system, you can use Imonggo directly from your computer, smartphone, or tablet, without needing to purchase additional POS hardware. Furthermore, Imonggo offers an iPad app where you can log in, access all of your data, and sell in your store using your iPad. 

Moreover, Imonggo is compatible with numerous POS peripherals, including barcode scanners, cash drawers, as well as receipt, barcode, bluetooth and ethernet printers—and lists recommended models on their website. 

If you have the Imonggo premium plan and utilize their credit card processing integration, you’ll have to work with your chosen provider to receive a compatible payment terminal. 

business owner using Imonggo POS iPad app

Imonggo POS Pricing

As we’ve explained, Imonggo offers two POS software options, their free account and their premium plan. The free account, is of course, free—with no contract required and the ability to upgrade at any time. The premium plan, on the other hand, costs $30 per month, per branch. 

In addition to the cost of your software, however, you’ll also want to consider the cost of payment processing. If you want to accept credit cards with the free Imonggo account, you’ll have to do so outside of your POS software, which means finding and choosing a processor and incurring any associated monthly or transaction fees.

With the Imonggo premium plan, you’ll pay the respective credit card processing fees from either Worldpay or Authorize.net, depending on which provider you choose. 

Finally, in terms of the cost of Imonggo POS hardware, you have the option to use devices you already own, or purchase new hardware. The price of POS terminals and peripherals can range depending on the device and seller. For example, a brand new iPad purchased directly from Apple can cost anywhere from $329 to over $1,000 depending on the model and functionality. When it comes to peripherals like receipt printers and cash drawers, on the other hand, these devices will typically cost anywhere from one hundred to a few hundred dollars.

Pros of Imonggo POS

Now that we’ve discussed features Imonggo POS can provide to small business owners, let’s explore the most notable highlights of this free POS system. 

Free POS Software

As a small business owner, “free” is always a top benefit of any tool. Even with their free POS software, Imonggo doesn’t lack functionality, but instead offers a variety of capabilities—from products and inventory to customer loyalty and promotions. There’s no doubt that a business, especially new and smaller businesses, could manage their operations with this POS system. 

Moreover, as the free Imonggo account is accessible wherever you have internet, you more than likely can operate this system without having to purchase a specific POS terminal or additional hardware. 

Usability

Another significant benefit of Imonggo POS is the system’s usability. If you sign up for a free account, you can see just how simple and clear the system is to use. With the left-hand navigation, you can toggle through various parts of your POS, view your sales dashboard, and of course, process customer purchases. Plus, all of the necessary items in your system, like products and inventory, can be viewed, edited, filtered, and searched. 

By all accounts, therefore, the Imonggo system is intuitive and user-friendly, especially for those business owners who are new to point of sale systems. 

Imonggo POS main dashboard

Imonggo main dashboard. Source: Imonggo.

Cons of Imonggo POS

Despite these advantages of Imonggo POS, there are also some drawbacks to consider. Here are a few: 

Payment Processing

With the prevalence of credit cards in this day and age, it’s become more and more necessary for small business to accept credit cards, debit cards, and even digital payment methods. This being said, the fact that the free Imonggo POS account does not include any direct payment processing integration is a significant downside. 

Although Imonggo does allow you to create custom payment types and accept credit cards outside of the POS system, these abilities simply do not compare to other solutions on the market. Moreover, even with the premium Imonggo plan, you’re extremely limited in your processing options—as you can only choose from two providers. 

Limited Functionality

As we’ve just discussed with regard to payment processing options, Imonggo is limited in the overall functionality it offers. Although it certainly offers sizable capabilities for a free solution, it leaves little room for business growth or expansion with the included features. Plus, since Imonggo only offers two integration options, if you want to use additional third-party tools, like those for email or social media marketing, for example, you’ll have to do so outside of your POS. 

Furthermore, even though Imonggo offers a premium plan that allows for direct payment processing integration, the premium plan is rather lacking in other advanced capabilities—especially considering the $30 per month cost. As we’ll soon discuss, there are other POS options on the market that can provide your business with greater functionality (some of which are also free). 

Imonggo Reviews

What do users think of Imonggo POS? Unfortunately, Imonggo reviews on the internet, especially current ones, are relatively limited. However, and keeping in mind many of these reviews date back to 2017, the reviews that are available suggest that users are pretty satisfied with this system. 

Imonggo reviewers write that the system is inexpensive, easy to use, and state that the customer support team is helpful—while also acknowledging that the product does have limitations, as we covered.

Imonggo POS Alternatives

With all of the point of sale options on the market, you’ll certainly want to look into Imonggo POS competitors before making any decisions. There are other free POS software options out there; here are two top alternatives to consider:

Loyverse POS

If you like the affordability of Imonggo, but want a little more from your POS system, you might think about Loyverse POS. Like Imonggo, Loyverse offers a free POS software with a variety of features and hardware options. 

With Loyverse, you can run your POS using an iPad or iPhone, as well as an android tablet or smartphone—meaning, similar to Imonggo, you may very well be able to operate using hardware you already own. Also like Imonggo, Loyverse offers several peripheral options including cash drawers, barcode scanners, printers, and more. 

Loyverse stands out from Imonggo, however, with more advanced features—such as item variants, multiple stores (without an additional cost), stock notifications, tax reports, customer notes, and end-of-shift balancing. Plus, Loyverse offers functionality designed specifically for restaurants, like a kitchen display system and dining options.

Moreover, Loyverse POS includes integrated credit card processing through Worldpay, as well as paid add-on options for employee management and advanced inventory. 

Therefore, Loyverse can offer more in terms of functionality, at a very similar cost to Imonggo POS—making this system a worthy alternative.

business owner using Imonggo POS on smartphone

Square POS

Perhaps one of the most well-known POS systems out there, you might also consider Square POS as an alternative to Imonggo. Although Square offers paid software for both retail and restaurant businesses, there’s no doubt that the basic Square POS can service a variety of different businesses. 

Like Imonggo, the basic Square POS software is completely free and when you sign up for your account, you receive a free magstripe reader to accept credit cards. With Square, you’ll also have to pay credit card processing fees, which will vary depending on the hardware you use. 

This being said, Square does require an iOS device to run their software, meaning you’ll more than likely need to purchase an iPad if you don’t already have one. Square also offers their own hardware: Square Stand, Square Register, and Square Terminal, which range in price from $199 to $999.  

Despite the possible hardware costs, however, Square POS can offer much greater functionality and integration options than Imonggo. First and foremost, Square POS includes in-house credit card processing, which includes fraud protection, PCI compliance, and dispute management. Additionally, their point of sale software specifically offers features such as: invoicing, saved credit cards on file, customer notes, employee management, offline payment acceptance and more. 

Moreover, Square has their own paid product suite for additional capabilities like marketing, payroll, and loyalty, as well as an app marketplace where you can connect to third-party tools ranging from inventory to analytics to accounting. 

Therefore, despite the additional hardware costs you might incur, Square is a notable Imonggo alternative—especially if you’re looking for built-in payment processing, scalability, and integration options. 

Imonggo POS: The Bottom Line

Ultimately, choosing a point of sale system is an important decision—and only you can determine which POS is right for your business. Imonggo POS could serve you well depending, of course, on your business needs. With the Imonggo free POS software, solid base features, and a variety of hardware options, it seems that this system is best-suited for smaller businesses, or those just starting out. 

If you’re looking for integrated payment processing, though, this may be a barrier to entry for the free Imonggo account. Similarly, if you need more advanced features or scalability than Imonggo offers, you might consider other free or even affordable paid alternatives. At the end of the day, though, since it’s completely free to sign up for an Imonggo POS account, there’s no harm in doing so and finding out firsthand if this system will work for your business. 

Editorial Note: Fundera exists to help you make better business decisions. That’s why we make sure our editorial integrity isn’t influenced by our own business. The opinions, analyses, reviews, or recommendations in this article are those of our editorial team alone. They haven’t been reviewed, approved, or otherwise endorsed by any of the companies mentioned above. Learn more about our editorial process and how we make money here.

Randa Kriss

Randa Kriss is a staff writer at Fundera, where she has written dozens of reviews on ecommerce, merchant services, payroll, and human resources solutions. She has a bachelor’s degree in English and Spanish from Iona College. Randa has written for KNF&T Staffing, PeopleKeep, Zoho, the American Kennel Club, Planted, and Serendipity magazine. Email: randa@fundera.com.

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