QuickBooks POS Review for 2021: Features, Costs, Reviews

QuickBooks POS Review

QuickBooks POS allows QuickBooks customers to run transactions and manage back-office operations. To use the software you must pay a one-time lump sum. Your hardware cost is an additional one-time lump sum. To process payments for QuickBooks POS, you must sign up for QuickBooks merchant services.

Most of the small business world is well-acquainted with Intuit’s QuickBooks accounting software—but did you know there is a QuickBooks POS solution as well? In fact, Quickbooks POS is a great option for current QuickBooks customers in need of a point of sale.

Wondering what exactly QuickBooks Point of Sale can offer your business? Here’s your ultimate review of all the ins and outs.

What Is QuickBooks POS?

A POS is a combination of software and hardware that allows small business owners to run transactions. QuickBooks provides its POS solution as a combination of desktop QuickBooks software and individual pieces of QuickBooks POS hardware. Note that the POS software is locally-installed on your computer, and only works with QuickBooks Desktop.

To get a better understanding of the POS solutions available to you through Intuit, we’ll break them down into two categories—QuickBooks POS software and QuickBooks POS hardware.

A Summary of QuickBooks POS Software

QuickBooks POS Software What It Costs Capabilities
Starting at $1,200
Ring sales, take payments, track inventory and customer data, basic reporting, integrate with QuickBooks Desktop
Starting at $1,700
All Basic capabilities, plus manage employees and payroll, offer layaway and gift cards, and access advanced reporting
Starting at $1,900
All Pro capabilities, plus manage multiple stores, manage and transfer inventory, and access to advanced sales and inventory reporting between stores

The first section of our two-part review covers QuickBooks Point of Sale software. Unlike many of QuickBooks POS competitors, the QuickBooks POS software pricing is structured as a one-time, lump sum, rather than an initial cost, plus a monthly access fee. Once your business invests in QuickBooks POS software, it’s yours. That said, that initial investment will likely be more substantial than it would be for QuickBooks Point of Sale competitors that charge a monthly access fee.

Can these Intuit payment solutions offer up enough capabilities to justify their considerable price tags?

Let’s find out:

QuickBooks POS: Basic

The most basic of the QuickBooks Point of Sale software options is appropriately named “Basic.”

With the Basic version of QuickBooks POS software, your business will have access to all the fundamentals while avoiding the extra cost that all the bells and whistles carry.

Compared to other Intuit payment solutions, Basic QuickBooks POS software will have a short list of capabilities:

  • Ring sales
  • Take payments
  • Track customer data
  • Perform basic sales reporting
  • Integrate with QuickBooks Desktop

That said, QuickBooks Point of Sale software’s Basic version will also cost less relative to your other Intuit POS solutions—you’ll have to pay a one-off price of $1,200 for this QuickBooks POS software.

QuickBooks POS: Pro

The next step up for QuickBooks POS software is the Pro version.

This version of the QuickBooks Point of Sale software will grant your business access to a longer list of capabilities, but will also come with a more substantial cost.

The Pro version will cost you $1,700 to access the following capabilities on top of those that come with Pro:

  • Manage employees
  • Manage payroll
  • Offer layaway
  • Offer gift cards
  • Coordinate rewards and loyalty programs
  • Perform advanced reporting

Of all the Intuit POS solutions, the Pro version of QuickBooks POS software will offer you the happiest medium between affordability and power.

QuickBooks POS: Multi-Store

The most powerful of all the QuickBooks Point of Sale software options is the Multi-Store plan. Relative to other Intuit POS solutions, the Multi-Store option is the most powerful and the most costly software option.

For $1,900, the Multi-Store version of QuickBooks POS software allows your business to access the following capabilities beyond those that the Pro plan offers:

  • Manage multiple stores and channels
  • Manage and transfer inventory
  • Advanced sales and inventory reporting between stores

QuickBooks POS Hardware Options

QuickBooks POS Hardware What It Costs
EMV Ready PIN Pad
Receipt Printer
Barcode Scanner
Wireless Barcode Scanner
Cash Drawer
Pole Display
Tag Printer

The next part of our two-pronged review for QuickBooks Point of Sale covers the QuickBooks POS hardware options.

One of the great things about Intuit payment solutions is how customizable they’ll be for your business’s unique needs and preferences.

The following pieces of QuickBooks POS hardware are for sale individually. So, you’ll be able to mix-and-match according to what your business needs—and doesn’t need—for its QuickBooks Point of Sale system. You can also work with a QuickBooks representative to craft a hardware kit that makes sense for your business.

EMV Ready PIN Pad

This QuickBooks POS hardware—the card reader—is perhaps the most essential to any given POS system. The EMV Ready PIN Pad is the only Intuit credit card processing machine available for QuickBooks Point of Sale systems, and it will allow your business to process payments from magstripe cards and chip cards.

That said, this credit card reader won’t allow your business to accept contactless payments. Many QuickBooks credit card processing competitors will allow your business to accept contactless payments from multiple payment apps like Apple Pay and Google Wallet.

Plus, with a $349.95 price tag, this Intuit credit card processing machine is a considerable investment for your business.

Receipt Printer

If you want your QuickBooks Point of Sale system to be able to offer your customers hard copy receipts, then you’ll also have to invest in a receipt printer. This device will put your business back $219.95.

Barcode Scanner

You’ll have two barcode scanner options for your QuickBooks POS. The first and most affordable is a wire version that will cost your business $199.95.

Wireless Barcode Scanner

The other barcode scanner option for your QuickBooks Point of Sale system is their wireless barcode scanner. This option is more convenient, but at $409.95, it’s also one of the costliest Intuit hardware items available.

Cash Drawer

If your business handles a lot of cash, then you’ll want to consider investing in a cash drawer for your QuickBooks POS, as well. Through Intuit, this piece of hardware will cost your business $109.95.

Pole Display

A pole display addition for your QuickBooks Point of Sale system will allow your customers to see the details of their transactions, but it will also cost your business a cool $209.95.

Tag Printer

Finally, you might want to print tags and labels with barcodes to speed up your business’s checkout process. Intuit payment solutions offers a tag printer for the QuickBooks POS system, but it will come with a $329.95 price tag.

QuickBooks POS Payment Processing

One glaring omission from our rundown of QuickBooks Point of Sale is payment processing. That’s because payment processing doesn’t come built in to the QuickBooks POS product. Instead, you have to create a QuickBooks Merchant Services account to start accepting credit card payments through your POS. Similar to QuickBooks’ POS software, QuickBooks Payments comes with three different plans:

Intuit Merchant Services Product Price Per Month Bank Transfer (ACH) Card (Swiped) Card (Invoiced) Card (Keyed)
QuickBooks Online Payments
2.4% + $0.25
2.9% + $0.25
3.4% + $0.25
QuickBooks Desktop (Pay as You Go)
2.4% + $0.30
3.5% + $0.30
3.5% + $0.30
QuickBooks Desktop (Pay Monthly)
1.6% + $0.30
3.3% + $0.30
3.3% + $0.30

Note that to use QuickBooks Online Payments, you must have a corresponding QuickBooks Online account, and to use either version of QuickBooks Desktop Payments, you must have a QuickBooks Desktop account. The good news is that QuickBooks Payments does not require long-term contracts, meaning you can use the service as long as you want and cancel at any time. Another benefit is that Payments syncs directly with your accounting platform, allowing you to automate the process of recording transactions in your books.

However, note that if you are using QuickBooks Point of Sale, you must use QuickBooks Payments as your payment processor.

The Main Advantage of QuickBooks POS

With all of the details on Intuit POS solutions laid out in front of us, it’s time to take a step back and get a wider view of all of these offerings.

What do all of the details on QuickBooks POS software and hardware mean for your business? There are a few salient pros and cons to opting for an Intuit POS solution for your business. Let’s start with the positive news:

No Monthly Fees

One feature that’s certainly worth noting is the way the QuickBooks Point of Sale cost is set up.

Once your business invests in QuickBooks POS, it’s yours. So, QuickBooks POS cost won’t involve monthly access fees or setup fees. What you see is what you get—the way QuickBooks POS cost is structured will allow your business to get a better picture of just how much you’ll have to invest in it.

The Disadvantages of QuickBooks POS

Despite the upsides to QuickBooks Point of Sale, the system is far from perfect. In fact, there are arguably more notable downsides to opting for a QuickBooks POS system than there are upsides.

Let’s take a look at the three main imperfections that Intuit POS solutions come with, and why they might make you hesitate on getting a QuickBooks POS system for your business:

Costly Lump-Sum Price Tag

No matter how you slice it, QuickBooks Point of Sale cost is one of the highest on the market.

Even if you opt for the most basic setup for your QuickBooks POS system, it’s still going to cost your business a considerable sum—and that’s before you even purchase hardware.

And because this sum will have to be paid in one fell swoop, your business will have to hand over a ton of capital all at once. This can be a serious deal breaker for many small businesses.

No Payment Processing Included

On top of the initial QuickBooks Point of Sale cost, in order to actually access Intuit credit card processing, you’ll also have to pay for Intuit Merchant Services.

That’s right—even though you’ll only have to pay once for your QuickBooks POS system, QuickBooks credit card processing will be a whole other fish to fry. And it will cost you a certain percentage of every transaction that your business runs through it.

So, while calculating you QuickBooks POS cost, be sure to keep in mind that Intuit payment processing will be another, transaction-based cost to consider.

Only Integrates With QuickBooks Desktop

Finally, one last notable downside to getting a QuickBooks Point of Sale system is that it’s completely desktop-based. Unlike QuickBooks accounting software, there is no “QuickBooks POS Online.” You’ll only be able to access QuickBooks Desktop POS software.

As a result, QuickBooks POS software will only be able to integrate with QuickBooks Desktop accounting software. If you want to get a POS system so that it connects with your accounting software, but you’re using QuickBooks Online for your business’s books, then a QuickBooks POS system would, unfortunately, be beside the point.

QuickBooks POS User Reviews

Here is how customers rank QuickBooks Point of Sale on the major review websites:

  • G2 Crowd: 4 stars out of 5[1]
  • TrustRadius: 8.3 stars out of 10[2]
  • Capterra: 4 stars out of 5[3]
  • Better Business Bureau: A+ (not accredited)[4]

In positive reviews, users tout QuickBooks’ ease of use, strong inventory tracking features, and the fact that all transactions are automatically recorded in their accounting software. In negative reviews, users complained about their account crashing with some regularity, and that QuickBooks’ customer service isn’t always responsive or helpful.

QuickBooks POS Alternatives

If you’re not convinced on QuickBooks Point of Sale, here are some other options to consider:

Square POS

If you can’t afford to spend big on your POS, Square POS is a great option. Their POS software comes free, and credit card processing fees cost a flat 2.75% per transaction. Plus, you still get a host of great POS features, including inventory, employee, and customer relationship management, plus analytics and add-ons for payroll processing and a loyalty program. What’s more, payment processing is integrated into the Square POS system. Keep in mind though that you’ll still have to lay out cash to purchase your hardware from Square.

Sign Up for Square for Free

Clover POS

If you’re looking for a powerful POS software/hardware bundle, we suggest Clover POS. With Clover, you can purchase your POS software built into your POS software for a lump sum ranging between $59 and $1,199, depending on what you need. You’ll still pay a monthly software fee, but it maxes out at $29 per month. Credit card processing fees range between 2.7% + $0.10 and 2.3% + $0.10 depending on the software plan you choose. Regardless of which plan you choose, you’ll get a bunch of good features, including employee management, offline functionality, text and email receipts, and liability protection.

Open A Clover Account

QuickBooks POS: The Bottom Line

So, now that we’ve combed through all the ins, outs of QuickBooks POS systems, what’s the takeaway for this review?

The way we see it, there are more powerful, more affordable options than QuickBooks POS. And unless you’re a QuickBooks Desktop user, and you’re determined to have your POS synced with your accounting software, there will also be more convenient POS options for you out there.

For contingency POS system plans, we’d suggest you look to Square or Clover for more affordable, more fully integrated POS system bundles.

Get Started with QuickBooks POS
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Maddie Shepherd
Contributing Writer at Fundera

Maddie Shepherd

Maddie Shepherd is a former Fundera senior staff writer and current contributing writer for Fundera. 

Maddie has an extensive knowledge of business credit cards, accounting tools, and merchant services, but specializes in small business financing advice. She has reviewed and analyzed dozens of financial tools and providers, helping business owners make better financial decisions. 

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