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51 Small Business Bloggers You Should be Following on Twitter

Ben Rashkovich

Ben Rashkovich

Content Strategy Manager at Fundera
Ben is the resident wordsmith and grammar guru at Fundera. He makes sure their top-notch content stays accessible, interesting, and useful for small business owners. Previously, Ben wrote for the Columbia Spectator and eBay's curatorial team.
Ben Rashkovich

As a small business owner, you’ve got quite an inventory of different “hats” to wear, and we’re not talking sombreros or berets. While you might have team members leading marketing, finance, and customer experience efforts, and feel comfortable that they’ve got it handled, it’s important for you as the owner to be educated in each area of your business.

To help you stay on top of the latest ideas, trends, challenges and insights from today’s thought leaders, we’ve compiled a list of the top 50 small business bloggers you should be following on Twitter. Follow their lead, or take what you like and forge your own road. Either way, we’ve vetted the list below to give you the best of the best in management, marketing, customer service, small business finance, and more.

Customer Service

As any of the experts below will happily tell you, your business is nothing without your customers. As you juggle payroll, business goals, and your bottom line, it can be easy to forget the heart and soul of your business. Follow these customer experience experts to keep your focus on the people who keep you in business.

Shep Hyken

Customer Service Expert, Professional Speaker and Bestselling Author

shep_hyken

Twitter Handle: @Hyken

Twitter Followers: 65K

Blog: http://hyken.com/blog/

From the upper echelons of management to your newest entry-level employee, Shep Hyken’s laser focus is on developing a culture of customer service at every level of your business. On his blog, you’ll see everything from high-level CX strategies to cartoons about on-the-ground, day-to-day customer service. Shep’s blog also features frequent wrap-ups of great customer experience articles and guests posts from other experts on our list.

Scott McKain

Keynote Speaker and Author

scott_mckain
Twitter Handle: @scottmckain
Twitter Followers: 40.6K
Blog: http://createdistinction.com/

If Scott McKain has one specialty, it’s helping small businesses stand out through fantastic customer experiences. He’s no-nonsense about the connections between your CX and your bottom line, and not afraid to notice when a company’s well-meaning customer interactions miss the mark. Read Scott’s blog for a humbling kick in the pants to take your business’s customer service to the next level.

Bill Quiseng

Resort manager at Marriott’s KoOlina Beach Club on Oahu, Hawaii

bill_quiseng

Twitter Handle: @billquiseng

Twitter Followers: 15.3K

Blog: http://billquiseng.com/

With over 30 years of luxury resort/club management experience, Bill Quiseng’s focus is on making heartfelt connections with his customers, and teaching you to do the same. He’s been named one of the Huffington Post’s Top 100 Most Social Customer Service Pros on Twitter, and his blog frequently features guest influencers with their own perspectives on customer experience.

Peter Shankman

Author and Keynote Speaker, Founder of HARO

peter_shankman

Twitter Handle: @PeterShankman

Twitter Followers: 167K

Blog: http://shankman.com/blog/

Author of Zombie Loyalists and Nice Companies Finish First, Peter Shankman will inspire you to delight your customers and reap the benefits of their undying loyalty. He’s known in particular for his expertise in customer interactions on social media—a topic frequently featured on his blog.

Jeanne Bliss

Founder and President of CustomerBliss, Co-Founder of The Customer Experience Professionals Association
jeanne-bliss

Twitter Handle: @JeanneBliss

Twitter Followers: 10.6K

Blog: http://www.customerbliss.com/blog/

As one of the foremost experts on customer-centric leadership, Jeanne is a strong proponent of keeping the customer top-of-mind in every area of her business. She’s the inventor of the C-suite role of Chief Customer Officer (CCO), and she fills her blog with useful customer-focused wisdom. Whether you are a CCO, you have a CCO, or you’re just looking to make your business more customer-centric, Jeanne is a must follow.

Kerry Bodine

Author, Keynote Speaker, Customer Experience Consultant

kerry_bodine

Twitter Handle: @kerrybodine

Twitter Followers: 7.3K

Blog: http://kerrybodine.com/blog/

A keynote speaker and independent consultant, Kerry helps executives co-create innovative products, services, and experiences that truly matter—for their customers, for their employees, and for their businesses.

Her book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences—and how their organizations must change in order to deliver them.

Kerry blogs about customer experience, employee engagement and business strategy, focusing on integrating customer experience into big business decisions.

Adrian Swinscoe

Growth Strategy & Business Development Expert, Blogger & Forbes contributor

Adrian_swinscoe

Twitter Handle: @adrianswinscoe

Twitter Followers: 5.3K

Blog: http://www.adrianswinscoe.com/author/adrianswinscoe/

With a good-natured tone and a penchant for celebrating companies who do CX well, Scottish-born Adrian Swinscoe is a huge fan of organizations that do great things for their customers. Swinscoe’s blog focuses on company culture, employee engagement, customer experience and includes interviews with industry leaders as well as guest posts.

Bruce Temkin

Managing Partner of the Temkin Group

Bruce_temkin

Twitter Handle: @btemkin

Twitter Followers: 10K

Blog: https://experiencematters.wordpress.com/

Bruce Temkin’s Customer Experience Matters is one of the most popular blogs on customer experience. He uses a data-driven approach to customer service, backing up the emotional and psychological aspects of customer interactions with the cold, hard facts. If you believe that customers matter, but you’re a data nerd at heart—Bruce’s blog is the one for you.

Steve Curtin

Customer Enthusiast, Keynote Speaker

steve_curtin

Twitter Handle: @enthused

Twitter Followers: 9.3K

Blog: http://www.stevecurtin.com/blog/

Kristina Evey

Customer Service & Experience Expert, Coach, and Trainer

Kristina_Evey

Twitter Handle: @KristinaEvey

Twitter Followers: 3.5K

Blog: http://www.kristinaevey.com/blog/

Jackie Huba

Keynote Speaker, Forbes Contributor, Author

jackie_huba

Twitter Handle: @jackiehuba

Twitter Followers: 9K

Blog: http://jackiehuba.com/blog

Mike Wittenstein

International Conference Speaker and Corporate Consultant

mike_wittenstein

Twitter Handle: @mikewittenstein

Twitter Followers: 25.2K

Blog: http://mikewittenstein.com/blog/

Management

Whether you’re just hiring your first few employees or you’ve grown to a more complicated management structure, you know as a small business owner that you’re only as good as your team. Look to these experts to help you get the best out of the people who make up your business.

Mark C. Crowley

Speaker, Leadership Change Agent & Consultant; Author of Lead From The Heart

Mark-C-Crowley

Twitter Handle: @MarkCCrowley
Twitter Followers: 76.3K
Blog: http://markccrowley.com/

When Mark Crowley left his big-time corporate gig as an SVP at WaMu Investment Services, he wanted to answer one question: “What happens inside of people to make them so committed to doing extraordinary work?”

That question led to his first book, Lead From the Heart, and has inspired countless blogs on leadership and management. Whether you’re learning to manage a growing team or empowering your managers to do the same, Crowley’s blog is worth a second look.

Matt Rissell

Founder and CEO of TSheets

Matt-Rissell

Twitter Handle: @MattRissell

Twitter Followers: 6,513

Blog: https://blog.tsheets.com/category/from-matts-desk

Spend an hour with Matt Rissell, and you’ll think you’ve just been through a bootcamp in leadership training. As CEO of TSheets, his sixth startup venture, Matt has an incredible knack for finding great people and empowering them to do incredible work. Check out Matt’s blog for an inside look at how he leads his work-hard play-hard team.

Dan Rockwell

Blogger, Speaker, Trainer, Coach

Dan_Rockwell

Twitter Handle: @Leadershipfreak
Twitter Followers: 287K
Blog: https://leadershipfreak.wordpress.com/

A self-proclaimed leadership freak, Dan Rockwell is relentlessly passionate about helping small business owners lead successful teams. From personal development to inspirational management, his blog is a personal pep talk for the heart of every small business leader.

Joel Gascoigne

Co-Founder and CEO of Buffer

joel-gascoigne

Twitter Handle: @joelgascoigne
Twitter Followers: 56.1K
Blog: http://joel.is/ and http://blog.bufferapp.com/author/joel

Since his very first days as a startup founder, Joel has been fantastically transparent about the good and the bad sides of running a growing business. You’ll either love or hate Joel’s management style—but because his company, Buffer, makes a point of openly sharing the behind the scenes of almost every decision their company makes, you’ll quickly internalize a real sense of “what would Joel do” about your own business’s big strategy calls and everyday struggles.

Penelope Trunk

Founder and CEO at Quistic

penelope_trunk

Twitter Handle: @penelopetrunk

Twitter Followers: 134K

Blog: http://blog.penelopetrunk.com/

How does a Wisconsin farm girl and homeschool mom have a top ranked business blog with more than a million views per month? Ask four-time startup founder Penelope Trunk. Combining personal charm with serious business strategy, her blog is a particular inspiration for women in tech.

Gene Marks

CPA, President of The Marks Group, Columnist, Speaker

gene_marks

Twitter Handle: @genemarks
Twitter Followers: 83.8K
Blog: http://genemarks.com/columns/

Tanveer Naseer

Leadership Writer, Keynote Speaker, and Leadership Coach

Tanveer_naseer

Twitter Handle: @TanveerNaseer
Twitter Followers: 19.3K

John Rampton

Entrepreneur, Blogger, Adviser, Speaker

john_rampton

Twitter Handle: @johnrampton
Twitter Followers: 522K
Blog: http://www.johnrampton.com/blog

Marketing

Of course, no matter how well your team works together or how great your customer service may be, you still need to bring customers in the door. Luckily, you don’t have to be a marketing expert to succeed at marketing your business. Just follow these experts to learn and apply what they know!

Jay Baer

Author, Speaker, and President at Convince & Convert

jay_baer

Twitter Handle: @jaybaer

Twitter Followers: 184K

Blog: http://www.convinceandconvert.com/author/jay-baer/

A self-proclaimed “hype-free” digital marketing strategist, Jay Baer has consulted with more than 700 companies on digital marketing. The Convince & Convert blog, where Jay takes on all number of marketing trends as well as welcoming a strong list of industry experts, is ranked as the world’s #1 content marketing resource by the Content Marketing institute.

Rand Fishkin

Individual Contributor, Founder and Former CEO of Moz.com

rand-fishkin

Twitter Handle: @randfish
Twitter Followers: 291K
Blog: https://moz.com/community/users/63 and https://moz.com/rand/

Though Moz is first and foremost a marketing company, Rand Fishkin’s blog could easily have fit in nearly any category on this list. He’s incredibly transparent, even self-deprecating in his analysis of his successes and failures as Moz’s founder and former CEO, providing valuable lessons in management and startup finance from the trenches. As a marketing expert, he provides useful insight into communicating the story of your business to the world in both the best and the worst of times.

Seth Godin

Bestselling Author and Keynote Speaker

seth-godin_dp.jp g.jp g.jp g

Twitter Handle: @ThisIsSethsBlog

Twitter Followers: 515K

Blog: http://sethgodin.typepad.com/

If you follow only one blog on this list, make it Seth Godin’s. His daily nuggets of wisdom comprise one of the most popular business blogs in the world. He writes about the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and most of all, changing everything.

Ann Handley

Author, Speaker, and Head of Content at MarketingProfs

ann-handley-headshot

Twitter Handle: @MarketingProfs

Twitter Followers: 318K

Blog: http://www.annhandley.com/blog/

First and foremost, Ann Handley is a storyteller. Her blog is ripe with quirky, fascinating, heartwarming tales from her own life and her encounters. And as author of Everybody Writes, she’s equally apt at teaching fellow marketers to tell their stories well. Follow Ann for both examples and instruction in how to tell the story of your brand.

Neil Patel

Co-Founder of CrazyEgg and KISSmetrics

neil_patel

Twitter Handle: @neilpatel

Twitter Followers: 180K

Blog: http://www.quicksprout.com/blog/

If you care about the data behind your marketing decisions, Neil Patel’s blog will be your hands-down favorite on this list. A self-proclaimed analytics junkie, Patel’s blogs center around SEO, internet marketing, conversion optimization, and growth hacking.

Larry Kim

Founder of WordStream

larry_kim

Twitter Handle: @larrykim
Twitter Followers: 109K
Blog: http://www.wordstream.com/blog/larry-kim

Lee Odden

CEO at TopRank Online Marketing

lee_odden

Twitter Handle: @leeodden
Twitter Followers: 88.4K
Blog: http://www.toprankblog.com/author/LeeOdden/

Amy Porterfield

Author, Social Media Strategist – Specializing in Facebook Marketing

AmyPorterfield

Twitter Handle: @amyporterfield

Twitter Followers: 125K

Blog: http://www.amyporterfield.com/author/master/

Joe Pulizzi

Founder at Content Marketing Institute, Author of Content Inc., Speaker & Entrepreneur

joe_pulizzi

Twitter Handle: @JoePulizzi

Twitter Followers: 88.7K

Blog: http://contentmarketinginstitute.com/author/joepulizzi/

Brett Relander

Top 50 Social Media Power Influencer, Digital Marketing Executive, Founder, Consultant & Advisor

brett_relander

Twitter Handle: @BrettRelander

Twitter Followers: 167K

Blog: http://www.launchandhustle.com/author/brettrelander

Mari Smith

Author, Speaker, Social Media Thought Leader

Mari-Smith

Twitter Handle: @MariSmith

Twitter Followers: 418K

Blog: http://www.marismith.com/mari-smith-blog/

Brian Solis

Principal Analyst at the Altimeter Group

brian_solis
Twitter Handle: @briansolis

Twitter Followers: 256K

Blog: BrianSolis.com

Public Relations

As your business grows, you might need to navigate the worlds of media to present your business in the best possible light, even when you’re not the one telling the story. Look to these experts to help you navigate that unique territory.

Deirdre Breakenridge

CEO of Pure Performance Communications

Deirdre-Breakenridge-Public-Relations

Twitter Handle: @dbreakenridge

Twitter Followers: 27.4K

Blog: http://www.deirdrebreakenridge.com/

Deirdre is a communications strategist who blogs about and has worked with clients on many different types of communications programs, including executive communications and thought leadership, image and reputation management, crisis communications, media relations, and social media programs.

Gini Dietrich

CEO at Arment Dietrich, Inc.

gini_dietrich

Twitter Handle: @ginidietrich
Twitter Followers: 40.4K
Blog: http://spinsucks.com/author/gini-dietrich/

As the founder and CEO of Chicago-based PR firm Arment Dietrich, Gini Dietrich delivers numerous keynotes, panel discussions, coaching sessions, and workshops across North America and Europe on the subject of using online technology in communication, marketing, sales, and HR. On her blog, Spin Sucks, Gini leads a community of loyal followers and PR enthusiasts eager to answer the question, “Why does spin suck?”

Richard Edelman

President and CEO of Edelman

richard_edelman

Twitter Handle: @richardwedelman
Twitter Followers: 12.4K
Blog: http://www.edelman.com/people/richard-edelman/

Having posted weekly to his blog, 6 A.M., since 2004, Richard Edelman is one of the original and most devoted small business and PR bloggers. He’s the president and CEO of the world’s largest public relations firm, which was named “PR Agency of the Decade” by both Advertising Age and The Holmes Report. Because he’s an entrepreneur himself, Edelman sheds fantastic light on approaching PR from a small business point of view.

Lou Hoffman

President and CEO of The Hoffman Agency

lou_hoffman

Twitter Handle: @LouHoffman
Twitter Followers: 5.4K
Blog: http://www.ishmaelscorner.com/
With vast experience consulting a number of consumer and B2B clients, Lou Hoffman gets that there are complexities behind your business. You have a story to tell, but that story may not break down into a few straightforward bullet points. On his blog, Hoffman supports business storytelling through a prism, teaching you to show the varying facets that make up your business while keeping your resounding core message clear.

Martin Waxman

President of Martin Waxman Communications and Lead Instructor of Digital Strategy Certificate at University of Toronto, SCS

Martin_Waxman

Twitter Handle: @martinwaxman
Twitter Followers: 10.3K
Blog: http://martinwaxman.com/blog-2/

As a communications strategist, Martin Waxman teaches business owners and management teams. On his blog, Waxman uses great content to teach others (like you!) how to build great content. He simplifies the process of telling your story to the perfect amount of useful information.

Richard Lorenzen

CEO of Fifth Avenue Brands, Speaker

richard_lorenzen

Twitter Handle: @rlorenzen
Twitter Followers: 13.4K
Blog: http://www.richardlorenzen.com/blog/

Ronn Torossian

CEO & Founder of 5W Public Relations, Entrepreneur, Author of For Immediate Release

ron_torossian

Twitter Handle: @RTorossian5wpr
Twitter Followers: 5.2K
Blog: http://ronntorossian.com/

Elena Verlee

Founder of Technology PR Agency and creator of PR in Your Pajamas blog

elena_verlee

Twitter Handle: @ElenaVerlee

Twitter Followers: 9.7K

Blog: http://prinyourpajamas.com/author/elena/

Small Business Finance

And last but not least, all the efforts you make to keep your business relevant and successful will ultimately boil down to your bottom line. Follow these folks for tips on how to manage the dollars and cents of it all.

Jason Calacanis

Entrepreneur, Angel Investor

jason-calacanis

Twitter Handle: @Jason
Twitter Followers: 255K
Blog: http://calacanis.com/

As the founder of Open Angel Forum, a bi-annual event that provides entrepreneurs with free and open access to angel investors, Jason Calacanis has seen a fair number of small business owners and would-be entrepreneurs succeed and fail at gaining funding for their best ideas. On his blog, Jason writes about all facets of investing and entrepreneurship, especially in the realm of tech.

Rieva Lesonsky

CEO, President & Founder at GrowBiz Media

Rieva_lesonsky
Twitter Handle: @Rieva
Twitter Followers: 35.9K
Blog: https://fundbox.com/blog/author/rieva-lesonsky/

Rieva is a small business and entrepreneurship thought leader whose company, GrowBiz Media, focuses on helping small business owners succeed. Her blogs discuss financing, leadership, hiring, negotiating, marketing and more, all from a small business point of view.

Farnoosh Torabi

Financial Expert, Author, Host of SoMoney Podcast

farnoosh_torabi

Twitter Handle: @FARNOOSH

Twitter Followers: 21.7K

Blog: http://podcast.farnoosh.tv/

As a financial expert, author, TV personality, and speaker, Farnoosh Torabi has helped many small business owners and other clients achieve both business and personal financial goals. She hosts the SoMoney Podcast, named a “top podcast to grow your business” by Inc.com. If you prefer the content in written form, transcripts of Torabi’s podcasts are also available on her blog.

Tim Berry

Founder of Palo Alto Software, Author, Speaker, Blogger, Teacher

tim_berry
Twitter Handle: @timberry
Twitter Followers: 18.5K
Blog: http://blog.timberry.com/

Not only has Tim Berry founded and managed his own startup business, as a member of the Willamette Angel Conference (WAC, an angel investment group), he reads and reviews at least 50 business plans a year. Over that time, he’s learned a lot about what works and what doesn’t in the realm of startup and small business finance, much of which he shares on his own blog.

Tomasz Tunguz

Venture Capitalist at RedPoint Ventures

tomasz_tunguz

Twitter Handle: @ttunguz

Twitter Followers: 36K

Blog: http://tomtunguz.com/

Jared Hecht

Co-Founder and CEO at Fundera

jared_hecht

Twitter Handle: @jaredhecht

Twitter Followers: 5.1K

Blog: http://www.fundera.com/blog/author/jared/

Meredith Wood

Editor-in-Chief of the Fundera Ledger

meredith-wood

Twitter Handle: @Mere_Wood

Twitter Followers: 1.9K

Blog: http://www.fundera.com/blog

Gerri Detweiler

Head of Market Education at Nav

Gerri-Detweiler

Twitter Handle: @gerridetweiler
Twitter Followers: 2.9K
Blog: http://www.gerridetweiler.com/gerri-detweiler-blog.html

Ami Kassar

CEO and Founder of MultiFunding

ami_kassar

Twitter Handle: @akassar
Twitter Followers: 1.7K
Blog: http://www.multifunding.com/blog/

Barbara Weltman

Founder/President of Big Ideas for Small Business, Author, Small Business Advocate, Radio Show Host

barbara_weltman

Twitter Handle: @BarbaraWeltman
Twitter Followers: 14K
Blog: http://www.barbaraweltman.com/barbaras-blog/

David Worrell

david_worrell

CFO, Entrepreneur, Author
Twitter Handle: @BizBlogBuzz
Twitter Followers: 395
Blog: http://fusefinancialpartners.com/blog-articles/

 

Did our list miss your favorite small business blogger? Tweet us @Fundera with your can’t-miss small business blogs!

Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any of these entities.
Ben Rashkovich

Ben Rashkovich

Content Strategy Manager at Fundera
Ben is the resident wordsmith and grammar guru at Fundera. He makes sure their top-notch content stays accessible, interesting, and useful for small business owners. Previously, Ben wrote for the Columbia Spectator and eBay's curatorial team.
Ben Rashkovich

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