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The Comprehensive Ultipro Payroll Review for 2020

Editorial Note: Fundera exists to help you make better business decisions. That’s why we make sure our editorial integrity isn’t influenced by our own business. The opinions, analyses, reviews, or recommendations in this article are those of our editorial team alone.

Searching for new payroll services for your business is a tough journey to start. Whether you’re looking for your first payroll software, or you’re hoping to upgrade, it’s hard to know where to begin. Many times, the hunt for new payroll software will be spurred into action when you hear about one specific possibility. Ultipro Payroll is one of the most widely recognized payroll solutions in the business, so many business owners opt for it based on its sheer clout. But it’s worth digging into the details on this payroll option before choosing it to automate your human resources processes.

Notable Ultipro Payroll Features to Keep in Mind

Beyond making sure your employees get paid on time and in full—and taking all of the grunt work out of that process for you—what can Ultipro Payroll do for your business?

By definition, all of your payroll services options will allow you to pay your employees. You’ll be able to differentiate stellar payroll services from those that aren’t so stellar based on the additional features they offer beyond just processing payroll.

So, what features elevate Ultipro above the rest of your options?

Here are some of the most notable add-on features that you can access through Ultipro, depending on which version of the software you opt for:

Direct Deposit Payments

As is standard for most payroll solutions these days, Ultipro Payroll offers direct deposit payments. This means that Ultipro will virtually deliver your employees’ paychecks directly into their bank accounts.

Though direct deposit payments have become almost a given in today’s payroll service options, it’s smart to continue to check that any payroll option you’re considering offers this time- and paper-saving feature.

Ultipro Payroll Employee Login Access

With this payroll option, you’ll be able to provide employee login access to your team. With their Ultipro login, employees can check out all of the logistics that their payroll holds. This would give your team more access to information on their payroll, benefits, and time off without your having to field all of their questions.

ultipro payroll

Ultipro Payroll App Mobile Functionality

Additionally, the Ultipro Payroll app allows you and your employees to access Ultipro services through mobile devices. So, if you’re on-the-go but need to quickly manage payroll logistics away from your computer, the Ultipro app will allow you to do so.

That said, customer ratings of the Ultipro Payroll app aren’t exactly glowing. In fact, on the Apple App Store website, the Ultipro Payroll app just has 3.1 out of 5 stars. So, although the Ultipro Payroll app exists, it might not be the most user-friendly or helpful app out there. If you’re hoping to perform sophisticated reports or access detailed insights through your payroll service while you’re on the go, then Ultipro and their app might not be the best fit for you.

Payroll Reporting Capabilities

Through this Ultipro Payroll feature, account admins are able to run intricate reports on their company’s payroll. These reports will include built-in analyses of taxes, employee compensation, and more. Plus, you’ll be able to build custom payroll reports in more advanced versions of Ultipro.

Full-Service Tax Management

The tax management capabilities that you’ll be able to access through Ultipro Payroll will calculate the taxes—including federal, state, and local taxes—that each of your employees’ paychecks will have deducted from them. Ultipro will also alert account admins when a change in tax codes takes place, and the changes will apply to paychecks immediately.

Time and Attendance Tracking

Ultipro will allow you choose from multiple time and attendance tracking systems, depending on your preferences. You can opt to use a manual time clock or an electric time sheet to track your employees’ hours, but you can also access an integrated time-tracking system for your payroll system, though this will likely add to the total cost of Ultipro Payroll for your business.

Employee Benefits Management

Depending on which version of Ultipro you end up choosing, you might be able to access integrated employees benefits management. This will allow you to keep track of all of the non-compensation benefits you offer your employees—think retirement benefits, paid time off, and health insurance. If your version of Ultipro doesn’t feature this tracking as a built-in capability, then you might be able to access it as an optional module, as well.

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How Much Does Ultipro Payroll Cost?

Those features are all well and good, but there’s no real way to know if Ultipro Payroll is a frontrunner for your business without knowing just how much it will cost.

Unfortunately, Ultipro Payroll isn’t exactly transparent about their pricing. While Ultipro’s competitors will delineate their pricing to a tee on their websites, you won’t be able to find Ultipro’s anywhere online.

And that’s because their payroll services are priced using a quote-based system. If you describe your business and what your need from Ultipro Payroll to a member of their team, this representative will provide you with a general idea of how much Ultipro would cost your business.

This means that you won’t have a way to gauge whether or not you’re getting a good deal on your Ultipro Payroll, relative to what other businesses are paying. Plus, if you look to Ultipro Payroll reviews from customers, many cite the higher cost of the software as one of the main downfalls of the product. So, though there’s no telling how much Ultipro Payroll will cost your business, it’s easy to assume that it won’t be cheap.

What Kind of Businesses Does Ultipro Payroll Work Well For?

To help decide whether or not Ultipro Payroll is the right option for your business’s payroll needs, you might want to know what kinds of businesses Ultipro typically works with. Well, because Ultipro typically provides payroll services to giant brands, you might recognize a few of their customers.

Huge businesses—like Subway, Texas Roadhouse, and Major League Baseball—with thousands of employees use Ultipro Payroll services. So, if you’re looking for a smaller-scale, more straightforward payroll services, then you might want to look to one of Ultipro’s more small business-centric counterparts.

Common Complaints from Ultipro Payroll Reviews

So, we’ve gone through all of the positive aspects of Ultipro that they advertise on their website—but what are the less-than-ideal parts of using this software to automate your business’s payroll? To be sure, you won’t find the answer to this question on Ultimate Software’s website. That said, you can rely of Ultipro Payroll reviews from customers to see the less-than-perfect side of this payroll option.

One of the most agreed-upon downsides you’ll see in Ultipro Payroll reviews is that this isn’t necessarily the most intuitive software on the market. Many customers say that there’s a pretty steep learning curve for both admins and employees when navigating Ultipro Payroll. More specifically, many customers seem to have lots of trouble transitioning from their old payroll services onto Ultipro. All in, Ultipro Payroll reviews feature a lot of customers hoping to access training for using the software but also wishing that training weren’t necessary.

Top Ultipro Payroll Alternative for Small Businesses: Square Payroll

If you’ve begun to hesitate on Ultipro Payroll after hearing all of the details on this option, then it’s time to start looking into alternatives to see if any better address your business’s payroll needs.

Because a defining downsides of Ultipro are its large-scale focus, its less-than-intuitive interface, and its cost, we suggest you consider Square Payroll as a go-to alternative. If you have both employees and contractors, then Square Payroll will only cost you a base fee of $29 per month, plus $5 per employee or contractor per month. Alternatively, if you only have contractors on your payroll, then you will only pay $5 per contractor per month, with no base fee at all. Plus, unlike Ultipro Payroll reviews, most all Square Payroll reviews cite the program’s intuitive interface as one of its biggest draws.

So, if you’re looking for a payroll solution that is more affordable, more transparent, and easier to use than Ultipro Payroll, then we suggest you look into Square Payroll.

The Final Verdict on Ultipro Payroll Services

What’s the verdict on Ultipro Payroll? If you’re looking for your first payroll software, then there is probably a better option out there for you. Ultipro is simply too large-scale to be very helpful for businesses that employ a small team. Plus, even if you do have a large team on your payroll, Ultipro Payroll won’t necessarily be the most user-friendly or affordable of your payroll options. Unless you’re totally set on Ultipro, we suggest you continue you search to find a more intuitive and transparent payroll software option.

Maddie Shepherd

Maddie Shepherd

Maddie Shepherd is a former Fundera senior staff writer and current freelance writer. Maddie has an extensive knowledge of business credit cards, accounting tools, and merchant services, but specializes in small business financing advice. Maddie has a bachelor's degree in Spanish and Latin American cultures from Barnard College.