Kashoo Review: What You Need to Know
Whether you’re a new business or you’ve been operating for some time, finding and utilizing an efficient accounting software can be crucial to managing your business finances. However, finding the right business accounting software isn’t always so easy—after all, there are a multitude of options available on the market and it can take some time to determine whether any one solution can meet your business’s needs.
Take Kashoo, for example—Kashoo is a cloud-based accounting software that wasn’t designed just for small business owners, but particularly for those without prior bookkeeping or accounting experience who want to be able to manage these processes without needing professional assistance.
Is Kashoo the right solution for your business? We’re here to help you find out.
In this Kashoo review, we’ll break down everything this cloud-based accounting software has to offer—including features, pricing, and more. We’ll also discuss the possible benefits and drawbacks of using Kashoo, what users have to say about their experience with the platform, as well as top alternative solutions—this way, you’ll have all the information you need to determine whether Kashoo can meet your business’s accounting needs.
Kashoo Cloud Accounting Software
To start, Kashoo is a cloud-based (also sometimes called web-based) accounting software, meaning you can access your account online, anywhere you have an internet connection. Kashoo distinguishes themselves as an accounting solution aimed specifically at small business owners with no prior accounting experience, rather than at business bookkeepers or accountants. On the whole, though, Kashoo functions similarly to most accounting systems—allowing you to organize and automate your bookkeeping and accounting processes and complete the day-to-day tasks required to manage your finances.
With this in mind, Kashoo is available in a single software plan and you can sign up for an account quickly and easily online. Overall, our evaluation of Kashoo’s cloud accounting software can be summarized below:
Pros of Kashoo
- Simple, easy-to-use, web-based platform
- Unique inbox-based login screen
- Generally affordable, with discount available for annual subscription
- Unlimited users included
- Customer service available in three ways (highly regarded by users)
Cons of Kashoo
- Included features are limited in scope
- Lacking advanced features like inventory, estimates, and time tracking
- Limited integration options
- No Android mobile app
Keeping this overview in mind, let’s explore all of the capabilities that are included within the Kashoo cloud accounting software.
Kashoo’s main login screen. Image source: Kashoo
First, as you can see in the photo above, Kashoo’s initial login screen is set up a little differently than other accounting platforms. Whereas most accounting solutions—QuickBooks Online, Wave, Xero, etc.—open your account to a dashboard overview with summaries and graphs based on your financial data, Kashoo takes a unique approach.
Kashoo opens your account up to what they call an “inbox.” Designed like an email inbox, this screen shows all of your imported records, as well as your connected accounts. From this main screen, you’ll be able to review the records and post them to your general ledger, as well as navigate to other parts of your account, as you see broken out on the left side bar.
Of course, almost any business accounting software is going to include income and expense management capabilities. With Kashoo, however, this functionality is front and center every time you log into your account.
Bank Account Connections
Kashoo allows you to sync your bank accounts, working with over 5,000 banks around the world. You can also sync your credit card and financial accounts, as well as import data from other accounting software systems. The accounts you connect will be shown on your home screen and will populate the items listed in your inbox.
Kashoo’s account connections are fully encrypted and secure—plus, as you begin to sort and categorize the items in your inbox, Kashoo’s machine learning and user-defined rules will begin to automatically categorize and post incoming records. Additionally, although it’s generally advised to separate your business and personal finances, if you do run a very small business or side hustle and choose to use Kashoo for both purposes, you can sort both business and personal transactions.
Income and Expense Tracking
With Kashoo, you can track the income and expenses that flow into your inbox, categorizing them as necessary and sorting them to keep organized for tax time. You can see where you spend the most, as well as manually create any transactions you need to add. Along these lines, you’ll also be able to digitally capture receipts and attach them directly to expenses.
All of your reviewed transactions will be listed in the “Transactions” section of your account, which will also show your total income, expenses, net cash, and net income for the current fiscal year.
Moreover, Kashoo can accommodate multiple currencies, although you’ll have to turn on this capability to start recording transactions in foreign currencies.
Invoicing and Payments
Kashoo allows you to create and customize invoices, as well as email them directly to customers from your account. You can add sales taxes to your invoices, set up recurring invoices, and stay up to date with client statements.
In addition, you can accept online payments for your invoices by enabling the Kashoo Payments feature. With this feature, you’ll need to sign up for an account through Kashoo’s credit card processor, WePay. Once you’ve set up your account, you’ll be able to accept credit card payments for Visa, MasterCard, and American Express cards.
When a customer pays their invoice, the payment will automatically be logged in Kashoo and when the funds are transferred from WePay to your bank account, a record of this transfer will also be created in Kashoo, along with any associated fees.
Based on your stored data, Kashoo can generate traditional financial reports such as profit and loss statements, balance sheets, and tax reports. You can also create and save customized reports, as well as export your reports to send to accountants, team members, or other business consultants.
Although Kashoo’s dashboard is not the first thing you see when you log into your account, this platform does have a traditional dashboard section where you can view graphs and charts of your financial data, as well as see key financial figures—such as sales income and expenses to date.
Through your dashboard, you can also track your sales and account balances.
Kashoo offers very basic bill management and tracking tools. You can enter a bill and record a payment manually, but you can’t currently pay bills through Kashoo.
Kashoo does, however, allow you to print checks to pay bills.
Although Kashoo doesn’t include traditional inventory management tools, you can use this accounting software to add items that are both sold and purchased. In doing so, you’ll be able to enter basic information about the item (most notably, the SKU), but you will have to associate your items with an income or an expense account.
In this way, Kashoo doesn’t actually track your inventory or stock levels, but simply how individual items affect your income and expense accounts.
Client and Supplier Contacts
With Kashoo, you can maintain a directory of both clients and suppliers, adding basic information to their profiles or even importing this information from a spreadsheet. Once you’ve created your contacts, you can associate them with certain transactions and then view all transactions related to that account.
Kashoo allows you to enable their Projects feature to add projects and associate income and expenses with them. Once you’ve tracked your income and expenses as they relate to a particular project, you can view costs reporting on that project using a filter within the income statement or through an individual project report.
Users and Account Management
Perhaps one of the most notable features of Kashoo is that you can add an unlimited number of users to your account at no additional cost. Plus, you have the ability to add users in four different access levels.
Kashoo also allows you to add multiple businesses to your account; however, you’ll have to pay another (discounted) monthly fee for each business you add.
Your Kashoo account will include a free mobile app that’s available for both iPhone and iPad devices. Kashoo does not currently offer an Android-compatible app. This being said, with the Kashoo app, you can create invoices, capture receipts, track sales, and enter payments.
Additionally, the iPad app has the unique ability to allow you to access and enter business transactions while offline—once your iPad is back online, your data syncs automatically.
Along these lines, it’s also important to note that if you do enable the multi-currency feature, this functionality is not compatible with the mobile accounting app.
You can connect your Kashoo account to a handful of third-party tools, including Square, BluePay, Stripe, and FreshBooks. Kashoo also works with two U.S payroll providers—SurePayroll and Paychex—to give you the ability to integrate your payroll data with their accounting platform.
In addition to their online resource center, Kashoo offers customer support via phone, email, and live chat. Customer service is available from 6 a.m. to 5 p.m. PT, but Kashoo guarantees a response within 24 hours.
When it comes to cost, Kashoo’s pricing is very simple. Kashoo only offers one software plan and they price their software on a subscription basis—either month-by-month, or annually.
If you opt for the month-by-month subscription plan, Kashoo will cost $19.95 per month, totalling $239.40 for a single year. On the other hand, if you choose the annual subscription plan, the cost of Kashoo will be $16.65 per month, paid annually.
The difference, therefore, (in addition to how frequently you pay,) is that by opting for the annual plan, you’ll only pay $199.80 for a single year—meaning you’re essentially receiving two months for free.
Overall, whether you decide to pay annually or month-by-month, the Kashoo software will include all of the features we discussed above. Kashoo also offers a 14-day free trial of their platform, no credit card required.
There are a few areas, however, that will require additional fees.
First, if you want to accept online payments for your Kashoo invoices, you’ll either need to set up an account with WePay, Kashoo’s payment processor, or integrate with Stripe or BluePay. As you might imagine, the payment processing costs will be unique to the provider you choose. If you use WePay, however, you’ll only pay credit card processing fees: 2.9% + $0.30 per transaction. In addition, chargebacks will cost $15 per occurrence if you use WePay.
Next, if you want to manage your payroll data through Kashoo, (provided you’re a U.S.-based business) you’ll need to work with either of Kashoo’s payroll partners. Kashoo works with both SurePayroll and Paychex—and each of these providers prices their service on a quote-basis. Therefore, if you decide to use either of these services, you’ll have to work with their representatives to see what pricing will be like for your business. This being said, however, according to the Kashoo Help Center, if you sign up for either service from your Kashoo account, you’ll be able to qualify for special pricing.
Finally, if you want to add multiple businesses to your account, you’ll have to pay an additional (but discounted) monthly fee to do so. To add another business, you’ll need to pay $13.95 per month, or $139.95 billed annually. Currently, if you want to add more than five businesses, you have to work with the Kashoo team to receive a package quote.
Kashoo Pros and Cons
So, based on all of the information we’ve reviewed, how does Kashoo stand out in the realm of accounting software?
When it comes down to it, the greatest benefits of Kashoo are directly related to how simple the system is and the approachability it offers small business owners. This being said, however, the reverse is also true—the major drawbacks of the Kashoo cloud accounting software are also a direct result of the platform’s simplicity.
Pros of Kashoo
As far as automated accounting software platforms go, perhaps none is as straightforward and simple as Kashoo. Although the Kashoo login screen differs from most accounting systems, at the end of the day, this solution offers you a quick and easy way to connect your accounts, manage and reconcile your transactions, and track your income and expenses.
In this way, Kashoo may be more akin to most bookkeeping software systems—where the focus is mostly directed toward maintaining your books, as opposed to performing long-term analysis and other tangential tasks. This being said, however, Kashoo not only includes bookkeeping tools, but also a handful of additional features—unlimited users, contacts, item and project tracking, online payments—that allow you to do more within one platform, without overwhelming you with complexity and capabilities that you don’t actually need.
Along these lines, another notable benefit of Kashoo is its pricing. Although there are more affordable options (Wave, for instance), Kashoo’s pricing is straightforward and certainly lower than other top competitors—Xero, QuickBooks Online, FreshBooks—for the capabilities you receive. Plus, Kashoo offers discounted pricing if you purchase a subscription on an annual basis, which is not something that all similar software providers offer.
Finally, Kashoo also stands out with their customer service. Kashoo offers customer support in three different ways—chat, email, and phone—and although their support is not 24/7, they do guarantee a response within 24 hours. Additionally, and as we’ll explore in greater detail below, customer service is one of the points that you’ll see most frequently discussed in positive Kashoo user reviews.
Cons of Kashoo
On the other hand, Kashoo’s simplicity is also directly related to the platform’s drawbacks. First and foremost, although Kashoo’s simple features make the system approachable and easy to use, they also mean you’re extremely limited in what you can actually do with the software.
As an example, although you can manually add bills and payments, you can’t actually pay bills within Kashoo. Additionally, even though you can add your sales tax into your invoices, Kashoo doesn’t offer automatic creation and management of U.S. sales tax. Similarly, it’s notable that Kashoo can accommodate multiple currencies (Xero, for example, only includes this functionality with their highest-level plan); however, this capability does not extend to the mobile app.
Ultimately, depending on what you need, Kashoo’s features may be too simple and too limited. In the same vein, Kashoo lacks advanced features that many competitors offer, such as inventory management tools, time tracking, workflow management, and more. Plus, whereas some accounting solutions make up for their lack of advanced features with third-party integration options, Kashoo can only connect to a handful of additional tools.
Therefore, even though Kashoo may be a more affordable option for some business owners, if you need more in-depth features, even basic ones, from your accounting software, there may be platforms available at lower costs. Using Wave as an example, the Wave accounting software is free, and although it doesn’t offer project tracking or item listing, it’s much more detailed in other areas, like invoicing and reporting.
Kashoo User Reviews
What do users have to say about their experience with Kashoo?
On the whole, online Kashoo user reviews are extremely positive. Many business owners write about how easy it is to use, especially if you’re a freelancer or solopreneur. Additionally, many users highlight the modern interface, the approachability for those without prior bookkeeping or accounting experience, and the general value you receive compared to other, more complex options out there.
Specifically, Brad Ormsby, owner of Colorstone Marketing, said:
“I found Kashoo when they first began and picked it up for a lifetime deal. It’s an amazingly comprehensive program that makes it easy to track your money. While there is a learning curve involved (as with any accounting software), once you learn your way around the dashboard and functions, you’ll find it to be intuitive and user-friendly.”
Moreover, many reviewers write about the helpfulness of the Kashoo customer service team.
As Robert Moses, founder of the Corporate Con/noisseur, said, “[Kashoo’s] customer support is nearly second to none. With nearly every issue or problem we’ve encountered, we have been able to have a support specialist contact us and assist us with our issue.”
On the other hand, of course, there are reviewers who have issues with the Kashoo cloud accounting software. Generally, users mention certain features that they’d like to see expanded or added within the platform, including everything from more robust invoicing to including purchase orders to offering an Android app.
This being said, although Moses said he would recommend Kashoo to a small business owner, he also said: “Kashoo does have a couple of major drawbacks. Perhaps its biggest downfall is its lack of a clear reporting structure. In addition, some of its features are extremely barebones and do not have a clear purpose. Lastly, we were unable to utilize the app due to having multiple different currencies… [I] would encourage medium- to large-sized businesses to stick with QuickBooks.”
Top Alternatives to Kashoo
Before you decide whether or not Kashoo is the right accounting solution for your business, it’s important to consider some top alternatives to see if another platform may be a better fit for your needs.
In particular, you might look into Wave or QuickBooks Online to see what they can offer your business.
As we mentioned, Wave is a worthwhile alternative to Kashoo if you’re looking for a free accounting software that offers the essentials. Like Kashoo, Wave is a web-based platform that allows you to connect your accounts, manage and reconcile transactions, track income and expenses, and generally perform your day-to-day bookkeeping and accounting tasks.
This being said, however, Wave stands out in comparison to Kashoo in a few ways. First, Wave’s invoicing features are much more detailed and customizable. In fact, Wave offers a free mobile app wholly dedicated to invoicing. Additionally, whereas Kashoo limits your online payment capabilities if you work with their processor, WePay, Wave providers their own, pay-as-you-go payments add-on, which gives you the ability to accept all types of credit cards, as well as ACH payments.
Finally, and perhaps most importantly, Wave’s main accounting software is free (with the options to add Payroll or Payments for associated costs). Although Wave doesn’t include certain features, like project tracking, it’s hard to compete with a free solution if you’re only looking for the basics.
On the other hand, if you’re looking for more detailed and a wider variety of features within your accounting platform, you’ll want to consider QuickBooks Online as a top alternative to Kashoo.
Ultimately, with four plan options to choose from, QuickBooks Online is one of the most functional, scalable, and popular accounting solutions on the market. Although the initial QuickBooks Online plan, Simple Start, doesn’t include some of the features that Kashoo has; overall, the software is much more detailed with every capability it offers.
Plus, when you get to the higher-level plans, QuickBooks Online offers everything from time tracking to inventory management to job costing and more—extending much further beyond the capabilities of Kashoo. Additionally, as one of the biggest names in accounting, QuickBooks Online connects to hundreds of third-party tools and offers their own time tracking, payroll, and tax products.
In this way, QuickBooks Online is a much more desirable option for businesses that plan to grow, especially if they have employees and sell products (as opposed to services). Although any QuickBooks Online plan will be more expensive than Kashoo, considering the features, reliability, scalability, and resources that are associated with QuickBooks, it may be worth investing in this type of platform for your business’s accounting needs.
The Bottom Line
At the end of the day, only you can decide whether or not Kashoo is right for your business. However, if you’re looking for a simple and affordable accounting solution, it’s very possible that Kashoo can meet your needs.
Based on all of the information we’ve discussed, it seems that the Kashoo cloud accounting software is best-suited for business owners just starting out—especially freelancers, contractors, and other solopreneurs.
On the other hand, however, if you plan to grow your business substantially, or simply would prefer a more detailed (or even free) accounting solution, you may continue to explore your options, including Wave, QuickBooks Online, or even other top solutions like FreshBooks or Xero.
Ultimately, if you’re still unsure if Kashoo is the right fit for your business, you can start by making a list of exactly what you’re looking for in an accounting software—and then compare these qualifications to everything Kashoo has to offer. Plus, if you want to see how the Kashoo platform actually functions, you can always sign up for their 14-day free trial to get a firsthand sense of how it may (or may not) meet your business’s needs.
Randa Kriss is a senior staff writer at Fundera.
At Fundera, Randa specializes in reviewing small business products, software, and services. Randa has written hundreds of reviews across a wide swath of business topics including ecommerce, merchant services, accounting, credit cards, bank accounts, loan products, and payroll and human resources solutions.