CAN Capital Review

CAN Capital is an alternative lender with one of the longest tenures of any player in the industry. CAN Capital offers both short-term business loans and merchant cash advances—which are great for businesses that are looking for access to quick and flexible funding.

Although CAN Capital offers short-term loans and merchant cash advances (MCAs), the details for these products are mostly the same:

*The terms of an MCA, as well as your payment amounts, however, will adjust with your credit card sales. During underwriting, CAN Capital will estimate the total time it will take for you to repay your MCA based on the financial information you provide. This, of course, is only an estimate and there is no set term for the MCA.

Here are some additional qualifications CAN Capital uses to determine whether or not your business is eligible for funding:

• CAN Capital can only work with businesses with less than $175,000 in outstanding tax liens or judgements. 
• CAN Capital can work with business owners who have filed personal or business bankruptcy, but they require that 12 months pass since discharge before funding with them.
• CAN Capital requires you to have a business bank account.
• CAN Capital cannot fund businesses who are looking to purchase real estate—but can fund almost any other business need.
• In certain situations, CAN Capital can take second position to another lender.

• Basic information about you, the business owner, and your business
• Three months of business bank statements
• Your most recent business tax return
• A voided business check
• A copy of your driver’s license

If you think a short-term loan or merchant cash advance from CAN Capital might be right for you, you can begin the application process by filling out a simple form on their website.

Here’s what to expect from their financing process:

To start an application with CAN Capital, you’ll need to input your information into their online application for the pre-qualification stage. CAN Capital will then review your information and send you a preliminary automated offer.

If you receive a preliminary offer, you’ll be able to choose the loan amount and term length that best suit your business needs. At this point, you’ll also be able to work with a CAN Capital representative—if you choose to do so—who will be able to help you compare your options, answer questions, and walk you through the process.

If you decide to accept one of your initial offers, you’ll progress to the next part of underwriting, where you’ll submit final documents and CAN Capital will review your completed application. At this point, CAN Capital may perform a hard credit pull on your personal credit to verify the information you provided and they gathered during the pre-qualification stages,

Once everything is good to go, you can expect to receive an official offer letter. With your offer letter, it’s important to note a few things:

• CAN Capital charges an origination fee of up to 3% for their short-term loans.
• For MCAs, on the other hand, a $595 administrative fee is required.
• For all products, a personal guarantee is required from the owner of the business.
• In some cases, CAN Capital will file a blanket UCC lien on your business assets.

You’ll want to review your offer letter thoroughly to ensure that you understand all of the terms and conditions, as well as your rates, fees and repayment schedule. Once you review and sign your contract, you can expect to receive your funds in your business bank account within a few days.

Overall, CAN Capital can approve short-term loans and MCAs in as fast as 24 hours and you can receive funds as fast as two to three business days.

After you’ve funded with CAN Capital, the repayment process will be pretty simple, but will vary based on which of the two products you receive.

With CAN Capital’s short-term loan, you’ll repay your financing on a fixed daily payment schedule. You’ll set up your CAN Capital account and payments will be automatically deducted from your business bank account using ACH transfers.

That said, however, CAN Capital does offer a prepayment discount for this product—available after the first 90 days of the loan term, subject to the terms and conditions set forth in your loan agreement. It’s important to note though, that unlike an amortizing loan, this short-term loan is only offering a percent discount on the remaining amount of your loan instead of forgiving future interest.

With a merchant cash advance from CAN Capital, on the other hand, your payment schedule will be based on your business’s credit and debit card sales. Like the short-term loans, you’ll set up your account in order to automate ACH deductions on a daily basis.

These deductions, however, will fluctuate based on your sales volume and will, of course, depend on the agreed upon percentage in your MCA agreement.

Finally, it’s worth mentioning that when your business becomes eligible for renewal review, a CAN Capital representative will contact you to discuss your options.

You can contact CAN Capital customer service by filling out their inquiry form here or by calling their customer support line at 877-550-4731.

Additionally, if you’re specifically looking for information about applying for a loan, you can call their application number at 877-523-1888.

With such a long history in the constantly changing alternative lending industry, CAN Capital has managed to maintain a fairly positive reputation among online reviewers.

CAN Capital is a BBB-accredited business with an A+ review and only one complaint in the last three years and zero in the last 12 months. In addition, CAN Capital has a 4.3 out of 5 stars on Trustpilot.

Overall, positive CAN Capital reviews tend to focus on the quick and easy funding and approval process, as well as the professionalism associated with their representatives. Generally, customers who write positive reviews report having a good experience working with CAN Capital.

On the other hand, more negative reviews tend to highlight issues reaching customer service, high interest rates, and frequency of payments associated with their loan products. In addition, some customers seem to have had some problems receiving their payment discount or understanding what situations qualify them for said discount.

On both sides of the coin, however, CAN Capital representatives seem to respond to many customers, in order to thank them for positive reviews, as well as to try to resolve problems left by negative reviewers.

CAN Capital is not in Fundera’s Lender Network. The Fundera team carefully vets all of the lenders in our network, and have determined that CAN Capital either doesn’t have the technology to work with Fundera or does not offer a financing product that competes with the other lenders in its product class. We suggest considering another lender in this product class.

See if you qualify for similar products in Fundera’s Lender Network.